Our Clients Love Us. And Here’s Why…
Homeplus Mortgage was informative, insightful, helpful from beginning to end. The transaction was transparent and seamless. Couldn't be happier! Thank you!
Mona and John, I want thank you both for a very well executed loan process. After over 20 years in the mortgage industry and several loan closing over the past 10 years, I could not ask for more professional and effective handling of our mortgage. You are first class!
I just wanted to let you know how incredibly impressed and pleased I was working with Chris Ross during the process of refinancing my home. I had put off refinancing for over 6 months because I dreaded the inconvenience and confusion of it all but it couldn't have been an easier process. From the first contact, Chris explained the process to me in simple terms I could understand which I appreciated after having spoken with 4 or 5 other officers who confused me in attempt to answer similar questions when I was shopping rates. He promptly contacted me via phone and email any time there was an update to share. He always returned my calls (although he usually called me before I even had to call him with a question). When he told me he would call on a specific day or at a specific time with information and he always followed through. I didn't have to constantly dig up documents to fax over; he told me exactly what I would need at the beginning. Everything went through so smoothly and he was very professional and helpful. I will highly recommend Home Plus Mortgage and Chris to my realtor friends who can spread the word, as well as friends looking to buy or refinance a home.
Thanks again for your help in the refi. You make it so hassle free in very little time. Jeannette and I truly appreciate your hard work. Until our next refi best wishes and continued prosperity in all that you do.
I wanted to send in a quick email to let you know how pleased I was with the support I got from Jeff on my recent refi. He managed a difficult lender while keeping me up to speed with the various actions he was taking and the implications resulting. All in all a very positive experience with your organization - it's nice to work with such a professional and experienced group.